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Should you have any questions or requests about Volpi products, please see our FAQs.
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FAQ
If there are any defects or missing parts when you open the package, please contact the retailer from whom you made your purchase immediately. It will then be the dealer’s responsibility to coordinate with VOLPI to replace or replenish the missing parts.
In the event that the product purchased online has defects or missing parts, or if it needs service, it is important to verify who is the retailer who actually distributed the product through their e-commerce or marketplace. Check the sales invoice for the seller’s reference so that you can contact the retailer for assistance.
If you need assistance with the assembly or initial start-up of your new product, please contact the dealer from whom you purchased it. They will be able to provide you with the necessary information and assistance.
First, contact the dealer from whom you made your purchase. In the event that the dealer is unable to fulfill your request or can no longer be reached, we recommend that you contact the nearest VOLPI ORIGINAL Service Center in your area. You can find an updated list of service centers on this page.
No, we have chosen from the beginning to partner with a large network of carefully selected and trained dealers. These partners are our choice to provide you with a complete buying experience, including high-quality professional pre- and after-sales support.
For all extraordinary maintenance needs, you can rely on our dealers. They will be able to offer you expert support for the optimal management of your equipment.